Policy
Cancellation and Refund Policy
Draft for review. This document is a draft and must be reviewed by the business owner and a qualified legal professional before publication.
Before approval
You can cancel a request at any time before payment. Nothing is charged.
24 hours or more before your session
Cancel or change your time from your booking page for a full refund.
Less than 24 hours before
Please contact us. Refunds within 24 hours are at our discretion.
If we cancel
If we need to cancel or cannot help because a task is outside our services, you receive a full refund.
How refunds work
Refunds go back to the original card through Stripe and usually appear within 5 to 10 business days. You receive an email when a refund is issued.