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KindBridgeAssist

Our services

Clear help, clear prices.

Every session is one-to-one, by telephone or video, at a relaxed pace. Prices are per session in Canadian dollars. No HST is charged (small supplier).

Everyday Tech Help

Friendly, patient help with phones, tablets, computers, email and video calls.

$35.00for 30 minutes

Book this session

We can help with

  • Smartphone and tablet help
  • Email setup and troubleshooting
  • Video calls with family
  • Basic computer help
  • Scanning documents
  • Finding your way around apps
  • Checking a suspicious email, text or call together

Good to know

  • We never ask for your passwords or banking codes

Forms & Applications Help

Calm, step-by-step help understanding routine forms and navigating online applications.

$69.00for 60 minutes

Book this session

We can help with

  • Understanding routine form instructions
  • Organizing the information you need
  • Navigating eligible online portals
  • Uploading documents
  • General administrative help

Good to know

  • No legal, immigration, medical, tax or financial advice
  • We do not decide eligibility or submit on your behalf where authorization or a licence is required
  • You stay in control of your accounts and approve every important submission

Extended Assistance

More time for several routine digital tasks, at a relaxed pace.

$95.00for 90 minutes

Book this session

We can help with

  • Several tasks in one session
  • Setting up a new device from start to finish
  • Organizing photos and digital documents
  • Extra time to practise new skills
  • Scam-safety session: warning signs, safer settings and how to report fraud

Good to know

  • Same scope limits as our other services

Included in every session

Scam awareness and prevention

Scams aimed at older adults are common and convincing. We help you spot the warning signs, check a worrying message calmly, and set up your devices so you're safer next time.

Quick check of one message? Everyday Tech Help ($35). A full scam-safety walkthrough of your phone, email and accounts? Extended Assistance ($95).

Book a scam check

We can help you

  • Look at a suspicious email, text, call or pop-up together
  • Learn the common signs: urgency, secrecy, gift cards, “your account is locked”
  • Turn on spam filters, call blocking and safer privacy settings
  • Set up two-step verification on accounts you control
  • Recognise fake websites and tech-support pop-ups
  • Know who to contact if something already happened

Good to know

  • We are educators, not investigators. We can't recover lost money or confirm a scam with certainty.
  • If money or banking may be involved, we'll pause and help you contact your bank and the Canadian Anti-Fraud Centre (1-888-495-8501).
  • We'll never ask for your passwords, PINs or verification codes, and real helpers never will either.

What we do not do

  • Give legal, immigration, medical, tax or financial advice
  • Act as your representative where a licence or authorization is required
  • Decide whether you are eligible for a program
  • Ask for or handle your passwords, PINs, banking logins or verification codes
  • Continue a task that looks like a scam or that someone is pressuring you into
  • Record your session

If something seems unsafe or outside our services, we will pause, explain why, and suggest where to find the right help.

Prefer to talk first? Send us a callback request on the contact page.