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KindBridgeAssist

How it works

Eight small steps. No surprises.

You will always know what happens next, and you will never pay before we approve your request.
  1. 1

    Choose a service

    Pick the session that fits what you need. Not sure? Choose Everyday Tech Help and tell us a little about it.

  2. 2

    Say who the session is for

    Book for yourself, or for a parent or relative. If it is for someone else, we ask you to confirm they agree.

  3. 3

    Pick a day and time

    Only times that are truly free are shown, in Toronto time.

  4. 4

    Tell us how to reach you

    Your name, email and, for phone sessions, a phone number. That's all.

  5. 5

    Describe the help in a sentence or two

    Please don't include passwords, account numbers or health details.

  6. 6

    We review your request

    We make sure it is a good fit. This usually takes less than one business day. No payment is taken yet.

  7. 7

    Pay securely to confirm

    You get an email with a secure Stripe payment page. Your session is confirmed once payment is verified.

  8. 8

    Get help

    We call you by phone, or send video call details, at your appointment time. You get a reminder the day before.

  9. Book a Help SessionPrint a large-print guide for a parent